quietbliss
I've had an Orchard Bank MasterCard for about 8 months now and have been relatively pleased with it until today. Yesterday I sent an email to customer service asking when I would be eligible for an increase to my $300 credit limit. Here is their reply:
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"All qualified accounts are reviewed regularly for credit line
increases. If your account is approved for a credit line increase,
your new credit line will appear on your billing statement the
following month. At this time, there is no specific date in which
your account will qualify for a credit line increase. We have also implemented a program where qualified members may purchase credit line increases.
If you would like to find out if your account qualifies for a credit
line increase, contact one of our Customer Service representatives at the phone number indicated on the back of your credit card."
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Excuse me?? An ELIGIBLE card holder may PURCHASE a credit line increase? I suppose I've gotten used to the idea of credit cards charging you annual fees and membership fees and fees for breathing and eating and sleeping... but making an ELIGIBLE card holder PURCHASE a credit increase???? My co-worker says I'm over-reacting, but I'm totally outraged by this.
Secondly, shouldn't the consumer request a credit limit increase rather than just discover they've been granted an increase on their next billing cycle?
What do you, the wisened readers/contributors to this invaluable forum, think of this?
__________
"All qualified accounts are reviewed regularly for credit line
increases. If your account is approved for a credit line increase,
your new credit line will appear on your billing statement the
following month. At this time, there is no specific date in which
your account will qualify for a credit line increase. We have also implemented a program where qualified members may purchase credit line increases.
If you would like to find out if your account qualifies for a credit
line increase, contact one of our Customer Service representatives at the phone number indicated on the back of your credit card."
__________
Excuse me?? An ELIGIBLE card holder may PURCHASE a credit line increase? I suppose I've gotten used to the idea of credit cards charging you annual fees and membership fees and fees for breathing and eating and sleeping... but making an ELIGIBLE card holder PURCHASE a credit increase???? My co-worker says I'm over-reacting, but I'm totally outraged by this.
Secondly, shouldn't the consumer request a credit limit increase rather than just discover they've been granted an increase on their next billing cycle?
What do you, the wisened readers/contributors to this invaluable forum, think of this?